Training People at Work- Some Pointers
Training is a part of my job, and I have been a training manager in a previous place of employment. I have trained individuals on the manufacturing floor, engineers and marketers in the office and even some executives and have some advice for corporate training success to share.
Know your audience. Make sure you understand what they do before you present to them. Training is alot easier if you can relate to your trainees.
Speak your industry jargon and understand what each term actually means. Do you speak your audience's language?
Know your material. Write down common questions and decision trees. Create an answer "script".
Avoid overexplaining the topic. If the information is too complex or not relevant you will lose your audience.
Practice your presentation at least 10-times before you give it. This will help your overall flow and will smooth out your topic transitions.
Repeat all essential skills and tasks 3-times during your presentation. Let this sink in. It seems like alot, but make sure you do so.
When presenting, the key is to connect with your audience by speaking their language and understanding their role. Before you train any employee, make sure you know your material and are well rehearsed.